What Is Phubbing?
Phubbing is a portmanteau of "Phone" and "Snubbing" (ignoring), referring to the act of directing attention to a smartphone and ignoring the person in front of you during face-to-face communication. Born in 2012 from an Australian dictionary project, this word captures one of the most universal problems in modern interpersonal relationships.
Phubbing in romantic relationships (Partner Phubbing, Pphubbing) was systematically studied beginning with Roberts & David (2016). Their survey found that 46.3% of respondents reported being phubbed by their partner, and 22.6% said it had become a source of relationship conflict.
The reason phubbing is problematic is not simply a matter of "time spent looking at a phone." Directing attention to a smartphone during face-to-face communication sends the nonverbal message that "my phone is more important than you." This implicit message erodes the partner's sense of self-worth and security in the relationship.
In modern society, smartphone use is unavoidable. The problem is not usage itself but "when and in what context" it occurs. Smartphone use when alone versus during intimate time with a partner has fundamentally different effects on the relationship.
How Phubbing Affects Relationships - Research Findings
Roberts & David's (2016) research showed that partner phubbing indirectly affects individual depressive symptoms and decreased life satisfaction through reduced relationship satisfaction. In other words, phubbing is not merely a "manners issue" but a serious interpersonal behavior that impacts mental health.
Wang et al.'s (2017) large-scale survey in China confirmed a mediation model in which partner phubbing increases attachment anxiety, which in turn leads to decreased relationship satisfaction. Being phubbed generates the feeling of "I'm not valued," which activates insecurity in the attachment system.
Chotpitayasunondh & Douglas's (2018) experimental research showed that phubbed participants experienced significantly reduced fulfillment of basic psychological needs (belonging, self-esteem, meaningful existence, sense of control). This pattern is similar to what is observed in social exclusion (ostracism) research, suggesting that phubbing functions as a form of "social exclusion."
Even more interesting is the "contagion effect" of phubbing. Chotpitayasunondh & Douglas (2016) reported that people who have been phubbed subsequently show an increased tendency to phub others themselves. In other words, one partner's phubbing induces the other's phubbing, creating a vicious cycle that degrades the overall quality of the couple's communication.
Why People Look at Their Phones in Front of Partners
Understanding the psychological mechanisms of phubbing requires knowing the structure of psychological rewards that smartphones provide.
Variable reward schedules: SNS notifications, messages, and news feeds provide rewards (likes, replies, interesting information) at unpredictable intervals. This "variable ratio reinforcement schedule" operates on the same principle as slot machines, forming behavioral patterns that are most resistant to extinction. When conversation with a partner provides only predictable rewards, attention is easily drawn to the variable rewards of the smartphone.
Social comparison and FOMO: Social media constantly provides information about "what other people are doing," evoking the Fear of Missing Out (FOMO). This fear becomes a motivation to prioritize online social connections over time with the partner right in front of you.
The smartphone as an emotional regulation tool: When feeling boredom, anxiety, or discomfort, the smartphone provides an immediate means of distraction. When conversation with a partner becomes awkward or silence feels uncomfortable, escaping to the phone temporarily avoids the discomfort. However, this avoidance behavior postpones problem resolution and hinders relationship deepening.
Habituation and unawareness: Much phubbing behavior occurs unconsciously. Picking up the smartphone has become an automated habit, and while the person perceives it as "just a quick check," the partner experiences it as "being ignored again." This gap in perception complicates conflicts about phubbing.
Personality Traits and Phubbing Tendencies
Big Five personality traits are associated with the frequency of phubbing behavior.
People high in neuroticism: They are prone to feeling anxiety and boredom, and use smartphones as emotional regulation tools more frequently. They also have higher dependence on social approval through SNS (likes, comments) and a stronger compulsion to check notifications. Paradoxically, the more anxious they feel about their relationship with their partner, the more likely they are to escape into their phone. Related books can also be found at related books (Amazon).
People high in extraversion: Because they constantly seek social stimulation, one-on-one time with their partner alone may feel insufficient, leading them to seek connections with others through SNS and messaging apps. However, since extraverted people also value face-to-face communication, the impact of phubbing is context-dependent.
People low in conscientiousness: With weak impulse control, they find it difficult to suppress immediate responses to smartphone notifications. Lacking the self-control to say "I'll check later," they respond to notifications even during conversations.
People low in agreeableness: With insufficient consideration for their partner's feelings, they are less likely to notice how their phubbing behavior affects their partner. Even when pointed out, they tend to dismiss it as "not a big deal."
Coping with Phubbing - Digital Boundaries for Couples
Establishing technology-free zones: Agree together on rules making certain times or places smartphone-free. During meals, the 30 minutes before bed, weekend morning coffee time - designate times when "we focus on each other." The key is that these are not unilateral rules but agreements reached through discussion together.
Physical distance from the smartphone: Research shows that merely having a smartphone in view consumes cognitive resources and reduces conversation quality (Ward et al., 2017). During intimate time, physically removing the phone from sight - placing it in another room, putting it in a drawer, turning it face-down - is effective.
A culture of asking "Can I check my phone now?": When you need to check your phone, develop the habit of saying a word to your partner. Simply asking "Mind if I check my email?" makes the partner feel "considered" rather than "ignored." This small confirmation becomes an expression of respect in the relationship.
Developing alternative behaviors: At the moment your hand reaches for the phone, consciously practice alternative behaviors like speaking to your partner, holding their hand, or making eye contact. The cognitive shift from "filling boredom or silence with the phone" to "using it as an opportunity for new conversation with my partner" is important.
Coping Strategies for the Phubbed Partner
If you are troubled by your partner's phubbing, there are effective coping strategies.
Non-aggressive feedback: Rather than the criticism "You're always on your phone!" communicate with I-messages like "When you're looking at your phone, I feel lonely." By conveying your own feelings rather than criticizing behavior, you minimize the partner's defensive reaction.
Specific requests: Rather than the vague demand "Don't look at your phone," make specific, actionable requests like "I'd like you not to put your phone on the table during our 20-minute meal." By accumulating small successes, you can gradually expand phubbing-free time.
Positive reinforcement: When your partner puts down their phone and directs attention to you, clearly acknowledge and appreciate it. Feedback like "I was happy we talked without phones during dinner tonight" reinforces the desired behavior. Positive feedback is more effective for behavior change than criticism.
Reflecting on your own phubbing: Before criticizing your partner's phubbing, it's also important to reflect on your own smartphone usage patterns. Considering the contagion effect of phubbing, reducing your own phubbing first may produce changes in your partner's behavior as well.
Redefining Intimacy in the Digital Age
The problem of phubbing connects, in a broader context, to the question of "what is intimacy in the digital age?" In an era of constant connectivity, the meaning and value of giving a partner "complete attention" needs to be redefined.
McDaniel & Coyne (2016) proposed the concept of "Technoference," comprehensively capturing the phenomenon of technology intervening in everyday interpersonal relationships. Their research showed that couples with higher frequency of technoference have lower relationship satisfaction and higher depressive symptoms.
However, technology does not only destroy relationships. For long-distance couples, it is a lifeline maintaining connection, and it can also serve as a means of shared experience (watching videos together, playing games). The issue is whether technology use constitutes a "shared experience" or an "individual experience."
From a compatibility assessment perspective, the similarity in how partners relate to technology is also an important factor predicting modern relationship satisfaction. Couples who both prefer digital detox and couples who are both technology-friendly have different friction patterns. What matters is that values and expectations regarding technology use are aligned - not the absolute amount of usage.